OVERVIEW
This website is operated by The Lady Bride. Throughout the site, the terms “we”, “us” and “our” refer to The Lady Bride. The Lady Bride offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - SHIPPING POLICY
Orders are processed and shipped out within 1-6 business days.
Standard shipping world wide takes 10-16 business days.
Standard shipping domestic takes 10-16 business days.
Expedite shipping world wide takes 3-5 business days.
Expedite shipping domestic takes 1-3 business days.
Due to a reduced number of worldwide cargo flights, I will do my best to ensure shipping times as stated in my policies. However, I can not guarantee accurate delivery. Please be patient as we overcome this.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply.
Also we aren't responsible for delays due to customs.
SECTION 5 - RETURN & WARRANTY
Returns
Would you like to send your jewelry back? Ok :) This is how it needs to be done:
You can send the item back within 14 days of receiving.
Jewelry will be returned with an unused condition and in it's original package.
Please send the parcel only in a registered mail, and provide us with the tracking number.
In order to receive a refund:
Please contact us through our Email
[email protected]
Your attention is needed here:
Unfortunately we won't be able to issue the refund for a used or damaged product.
Also the shipping cost will be deducted from the purchase total amount
Warranty
This warranty covers manufacturer’s defects in material or workmanship but it does not cover neglect or abuse.
The warranty against defects does not cover loss, damage, breakage, changes in appearance, or the gradual degradation of all or part of the goods due to normal wear, mishap, careless handling, improper use, or use outside Dana Mantzur care instructions.
Customers - Shipping and postage for both way are at your cost.
Please email us to [email protected] to provide full name, address, and tracking number
SECTION 6 - REFUND POLICY
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
* Custom or personalized orders
* Items on sale
At any time please feel free to contact me at [email protected]
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Arlozorov 5th, 6, Ramat Gan 5248105 Israel.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order, limit quantities per customer, or block suspicious purchases (e.g., bulk orders or reseller activity).
You must provide accurate and up-to-date purchase and account information so we can process your order.
We may offer optional third-party tools "as is," without warranties. Use of such tools is at your own risk and subject to the third party's terms.
Future features or services will also follow these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our site may include links or content from third parties. We're not responsible for their accuracy, products, or services, and we’re not liable for any issues related to third-party transactions.
Please review third-party policies before making a purchase, and direct any concerns to them directly.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
By sending us comments or ideas, you allow us to use them freely without obligation or compensation.
We may remove content that’s inappropriate or violates rights, but we're not required to do so.
You agree not to post unlawful, offensive, or misleading content, and you're solely responsible for what you submit.
SECTION 10 - PRIVACY POLICY
We value your privacy and are committed to protecting the personal information you provide us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
When you place an order or contact us through the Site, we may collect the following information:
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Full name
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Email address
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Phone number
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Shipping address
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Payment details (processed securely via trusted payment providers)
2. How We Use Your Information
The information we collect is used for the following purposes:
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Processing and fulfilling orders
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Providing customer service and communication
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Sending order confirmations and updates
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Sending promotional emails (only if you have given consent)
3. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, disclosure, or misuse.
4. Third-Party Disclosure
We do not sell, rent, share, or otherwise disclose your personal information to third parties, except as necessary to complete your order (e.g., shipping services or payment gateways), and only under confidentiality obligations.
5. Cookies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings if you prefer.
6. Your Rights
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional emails by using the unsubscribe link at the bottom of those emails.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: dana@theladybride.com
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
At times, our site may include errors or omissions in product info, pricing, or availability. We reserve the right to correct or update such details and to cancel orders if needed, without prior notice. We're not obligated to update site information unless required by law.
SECTION 12 - PROHIBITED USES
You may not use this site or its content for illegal, abusive, or harmful purposes. This includes violating laws, infringing intellectual property, spreading malware, collecting others’ data without permission, or interfering with site security. We reserve the right to terminate use for any such violations.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that our service will always be uninterrupted, secure, or error-free. Use of the service is at your own risk and provided “as is” without warranties of any kind.
We are not responsible for any direct or indirect damages, including lost profits or data, arising from the use of our service or products. In cases where liability cannot be fully excluded by law, it will be limited to the maximum extent allowed.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless The Lady Bride and its affiliates from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms, any applicable law, or third-party rights.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 - TERMINATION
These Terms remain in effect until terminated by you or us. You may end them by stopping use of the site and notifying us. We may also terminate them without notice if you violate any terms, and you’ll still be responsible for any outstanding payments.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Arlozorov 5th, 6, 5248105 Ramat Gan, Israel.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected].