Returns:
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 6 hours of purchase
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
* Custom or personalized orders
* Items on sale
At any time please feel free to contact me at dana@theladybride.com
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at dana@theladybride.com and send your item to: Arlozorov 5th, 6, Ramat Gan 5248105 Israel.