Would you like to send your jewelry back?
This is how it needs to be done:
You can send the item back within 14 days of receiving.
Jewelry will be returned with an unused condition and in it's original package.
Please send the parcel only in a registered mail, and provide us with the tracking number.
In order to receive a refund:
Please contact us through our Email
Your attention is needed here:
Unfortunately we won't be able to issue the refund for a used or damaged product.
Also the shipping cost will be deducted from the purchase total amount
This warranty covers manufacturer’s defects in material or workmanship but it does not cover neglect or abuse.
The warranty against defects does not cover loss, damage, breakage, changes in appearance, or the gradual degradation of all or part of the goods due to normal wear, mishap, careless handling, improper use, or use outside Dana Mantzur care instructions.
Customers - Shipping and postage for both way are at your cost.
Please email us to firstname.lastname@example.org to provide full name, address, and tracking number